Change control procedure: An explanation
Change control procedure pertains to the process of handling changes to an item or project. It is important that all changes are carefully monitored to ensure that no faults are introduced in the system and that previous alteration made is not undone.
Below you will find a generic change control procedure that might be useful: [...]
Writing Effective Customer Satisfaction Surveys
Why should you bother?
The life blood of any business is good customer service. Although new customers are very important good customer service will help generate customer loyalty and repeat business. With each satisfied customer your business will secure many more customers through word of mouth and you should always keep in mind that if you [...]
What Sitcoms Can Teach You About Marketing
I am not a big Tv guy but my girlfriend got me hooked on a couple of shows. One of them is Brother and Sisters. It is a show about a family that is in politics and it shows how they love and hate each other at times. They have a large family and so [...]
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